One pip at a time
Got Questions? We Have Answers.
Please review our frequently asked questions before getting in touch. If you can't find the answer, use the form on the right to submit your question.
Delivery times
Delivery times
All orders are shipped via Royal Mail and dispatched within 48 working hours of you placing your order. Please note that if your order contains more than 1 case, they may be sent separately to avoid breakage.
Returns & refunds
Returns & refunds
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, sealed and unopened. To start a return, you can contact us athello@lostorchards.co.uk.
Allergens & Ingredients
Allergens & Ingredients
All Lost Orchards Cider products are Gluten Free. Further allergen information can be found on specific product pages or by reaching out to us directly.














